Comments on: Towards a Personalized Mobile Experience http://northgeek.com/2009/08/mobile-personalization/ Canadians Talking Tech Tue, 20 Jul 2010 01:36:02 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Olivier Adam http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-115 Olivier Adam Thu, 22 Oct 2009 15:34:26 +0000 http://northgeek.com/?p=441#comment-115 Interesting article, well written! The only thing that worries me is the "one device fits all" concept. Your discussion about service providers aiming to offer open platform is sadly a dream that we have to wait for a bit longer I'm worried. I know many service providers are working to develop their own, in house, operating systems and as much as the android OS is getting traction, you still have quite a few, very different, OS out there (Apple, Microsoft, RIM, Palm, Android, etc.). Just look at the Blackberry with it's messenger feature which is solely usable on a blackberry, etc. Each device is coming up with it's own applications store, and its own API to develop applications. So it will be hard to get a consensus and everyone to share a more open, free platform for applications and communications. Same idea goes for a unified log on for services, we are still (sadly) far from the adoption of a more unified log on system. Users will still want to access their services from different devices, not just their "mobile device" and the unified sign on process will be quite hard to have portability over different access devices. Imagine also loosing your mobile device which includes all your access (including your bank, work, medical records, etc.), companies would just not allow that! Look at the most secure sites, you can't save the password in Firefox/IE8/Chrome/Opera database. Companies will always force you to enter your password (or eventually biometry if it can be properly implemented) when logging on as an added security. Just look at all those credit card transaction, a few years ago, you only needed your credit card #, security # and sometimes your full address and name. Now, they are asking for your birthday, and they are deploying more and more an additional password just for your credit card transactions. I'm happy to elaborate more on certain points, just let me know what aspects you would like to discuss more in details. Olivier Adam www.5deka.com Interesting article, well written! The only thing that worries me is the “one device fits all” concept. Your discussion about service providers aiming to offer open platform is sadly a dream that we have to wait for a bit longer I’m worried. I know many service providers are working to develop their own, in house, operating systems and as much as the android OS is getting traction, you still have quite a few, very different, OS out there (Apple, Microsoft, RIM, Palm, Android, etc.). Just look at the Blackberry with it’s messenger feature which is solely usable on a blackberry, etc. Each device is coming up with it’s own applications store, and its own API to develop applications. So it will be hard to get a consensus and everyone to share a more open, free platform for applications and communications.

Same idea goes for a unified log on for services, we are still (sadly) far from the adoption of a more unified log on system. Users will still want to access their services from different devices, not just their “mobile device” and the unified sign on process will be quite hard to have portability over different access devices. Imagine also loosing your mobile device which includes all your access (including your bank, work, medical records, etc.), companies would just not allow that! Look at the most secure sites, you can’t save the password in Firefox/IE8/Chrome/Opera database. Companies will always force you to enter your password (or eventually biometry if it can be properly implemented) when logging on as an added security. Just look at all those credit card transaction, a few years ago, you only needed your credit card #, security # and sometimes your full address and name. Now, they are asking for your birthday, and they are deploying more and more an additional password just for your credit card transactions.

I’m happy to elaborate more on certain points, just let me know what aspects you would like to discuss more in details.

Olivier Adam
http://www.5deka.com

]]> By: Noah Bloom http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-114 Noah Bloom Wed, 21 Oct 2009 19:28:40 +0000 http://northgeek.com/?p=441#comment-114 Also check out 5Deka's article "A Day in 2050" which even further emphasizes the importance of a user's routine and interactions with the devices in their life and how they could be all connected: http://www.5deka.com/en/articles/56-view-of-the-future/60-dayin2050 Also check out 5Deka’s article “A Day in 2050″ which even further emphasizes the importance of a user’s routine and interactions with the devices in their life and how they could be all connected:

http://www.5deka.com/en/articles/56-view-of-the-future/60-dayin2050

]]> By: Noah Bloom http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-113 Noah Bloom Wed, 21 Oct 2009 19:18:55 +0000 http://northgeek.com/?p=441#comment-113 @xalkin you have a good point about carriers potentially trending to being more of a dumb pipe, but the article here actually proposes how they can empower themselves to be more. And this is a good thing for the users and third party service providers (eg Google @CRDONALD, etc). Why? 1) They're the only ones with direct access to this important user behavior and routine 2) They are in fact trusted by their customers 3) They are beginning to accept a fundamental difference in revenue per device for embedded wireless services (eg. used to be called M2M) I think carriers should be extremely excited that this opportunity exists for them to save themselves from becoming a dumb pipe! @xalkin you have a good point about carriers potentially trending to being more of a dumb pipe, but the article here actually proposes how they can empower themselves to be more. And this is a good thing for the users and third party service providers (eg Google @CRDONALD, etc).

Why?

1) They’re the only ones with direct access to this important user behavior and routine
2) They are in fact trusted by their customers
3) They are beginning to accept a fundamental difference in revenue per device for embedded wireless services (eg. used to be called M2M)

I think carriers should be extremely excited that this opportunity exists for them to save themselves from becoming a dumb pipe!

]]> By: xalkin http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-103 xalkin Fri, 09 Oct 2009 17:11:05 +0000 http://northgeek.com/?p=441#comment-103 Interesting article, but wouldn't you say carriers are trending towards being more of a dumb pipe and less of a services and applications company? It seems like Rogers in Canada didn't want to accept the Kindle just recently for that very reason. They didn't want to be just a dumb pipe as part of Amazon and AT&T's roaming service Interesting article, but wouldn’t you say carriers are trending towards being more of a dumb pipe and less of a services and applications company? It seems like Rogers in Canada didn’t want to accept the Kindle just recently for that very reason. They didn’t want to be just a dumb pipe as part of Amazon and AT&T’s roaming service

]]> By: CRDONALD http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-101 CRDONALD Fri, 09 Oct 2009 06:33:21 +0000 http://northgeek.com/?p=441#comment-101 Did you see this on Mashable? Monitor Your Electricity Usage in Real-Time With Google PowerMeter (http://mashable.com/2009/10/05/google-powermeter-ted-5000/). Isn't that like what you're talking about? Looks really interesting. I'd like to be able to do that for sure! Is it worth $200 though? might take a long time to save that money... Did you see this on Mashable? Monitor Your Electricity Usage in Real-Time With Google PowerMeter (http://mashable.com/2009/10/05/google-powermeter-ted-5000/). Isn’t that like what you’re talking about? Looks really interesting. I’d like to be able to do that for sure! Is it worth $200 though? might take a long time to save that money…

]]> By: Noah Bloom http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-82 Noah Bloom Sat, 29 Aug 2009 17:50:29 +0000 http://northgeek.com/?p=441#comment-82 Samantha, that is a VERY important point, and one that everyone is or needs to consider. A lot of it comes down to the point that we already share a lot of personal information with several organizations (Google, our government, our banks, our service providers, and our mobile carriers). The hope is that they are trustworthy. And moving forward we will be more willing to let trustworthy companies use that info if it serves us better. I contend that we really do trust our telecom/mobile providers, and so they have the power to make useful services we are comfortable using. Would that reasoning make someone more comfortable? Samantha, that is a VERY important point, and one that everyone is or needs to consider. A lot of it comes down to the point that we already share a lot of personal information with several organizations (Google, our government, our banks, our service providers, and our mobile carriers). The hope is that they are trustworthy. And moving forward we will be more willing to let trustworthy companies use that info if it serves us better. I contend that we really do trust our telecom/mobile providers, and so they have the power to make useful services we are comfortable using. Would that reasoning make someone more comfortable?

]]> By: Noah Bloom http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-81 Noah Bloom Sat, 29 Aug 2009 17:40:44 +0000 http://northgeek.com/?p=441#comment-81 Angele, thanks for the comment and compliment! I haven't heard of that specific service but sounds useful and indeed futuristic. An important point I sought to make here is that the platform and intelligence is there, mostly thanks to innovative carriers building ways to data mine their consumer base, and the road for innovative services is open! Angele, thanks for the comment and compliment! I haven’t heard of that specific service but sounds useful and indeed futuristic. An important point I sought to make here is that the platform and intelligence is there, mostly thanks to innovative carriers building ways to data mine their consumer base, and the road for innovative services is open!

]]> By: Fred Bastien http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-79 Fred Bastien Fri, 28 Aug 2009 16:14:08 +0000 http://northgeek.com/?p=441#comment-79 Hi Samantha - yes it does make sense. There are a lot of discussions in the industry about how do we ensure and respect end-user privacy and other preferences with such data convergence technology. It is quite clear that any of such initiative need to consider strong standardized interfaces for authentication, authorization, privilege settings, etc. This will enable you (as the end-user) to allow (or not) your service provider to share part of your information with third-parties. Good to hear all your comments Fred Hi Samantha – yes it does make sense. There are a lot of discussions in the industry about how do we ensure and respect end-user privacy and other preferences with such data convergence technology. It is quite clear that any of such initiative need to consider strong standardized interfaces for authentication, authorization, privilege settings, etc. This will enable you (as the end-user) to allow (or not) your service provider to share part of your information with third-parties.

Good to hear all your comments

Fred

]]> By: Samantha http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-77 Samantha Thu, 27 Aug 2009 17:41:16 +0000 http://northgeek.com/?p=441#comment-77 I'm concerned about machines knowing everything about me, including every moment of my daily schedule. Does that make sense? I’m concerned about machines knowing everything about me, including every moment of my daily schedule. Does that make sense?

]]> By: Angele Yanor http://northgeek.com/2009/08/mobile-personalization/comment-page-1/#comment-76 Angele Yanor Thu, 27 Aug 2009 16:52:39 +0000 http://northgeek.com/?p=441#comment-76 Wow, Noah, you're prolific. I particularly enjoyed the futuristic 'Day in a Life' scenario. I've heard that scientists are working on equipping cell phones and laptops with sensors that are able to analyze & save their owners' walking patterns. If your phone or computer senses an unfamiliar stride, it goes into a lockdown until your password is keyed in. Talk about futuristic! Wow, Noah, you’re prolific. I particularly enjoyed the futuristic ‘Day in a Life’ scenario. I’ve heard that scientists are working on equipping cell phones and laptops with sensors that are able to analyze & save their owners’ walking patterns. If your phone or computer senses an unfamiliar stride, it goes into a lockdown until your password is keyed in. Talk about futuristic!

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